📍 Location: 19 Belvedere Place, Dublin 1, Ireland

📅 Date: 2 October 2024, 11am to 1pm

⏲️ Duration: 2 hours

Roles

Facilitator: Sorca

Note keeper: Aine

Pre-session checks

Cairde consultation on HSE app planning

HSE app introduction

Discussion guide

• Introduce the team.
• Check do the participants want pre-read material refresher? Link here.

<aside> 📢 Frame everything as ‘At launch’ vs. ‘Continuous improvement’

</aside>

Thank you for agreeing to participate in this consultation with regards to HSE App. The app is still being designed, so your feedback will help shape it’s development. We’re interested in hearing your point of view on how the app might affect how you and your service users interact with healthcare services in the future.

The breakdown of today’s session is as follows:

• Welcome and introduction to the app (10 minutes)
• App demonstration (40 to 60 minutes), we’ll ask for your feedback and get you to rank the features
• Wrap up session with recording value statements (15 minutes)

Welcome and introduction to the session